Privacy Policy

Fujian Pengyou International Travel Service Co., Ltd. Privacy Policy

This Privacy Policy applies to the official website of Fujian Pengyou International Travel Service Co., Ltd. (Domain: https://www.pengyoutravel.com, hereinafter referred to as "this Website").

We value your personal data and privacy security. This policy is intended to explain to you: when you browse this Website, use the quick message form, or contact us, what data we collect, how we use it, how long we keep it, whether we share it with third parties, and how you can exercise your relevant rights.

If you disagree with any part or all of this policy, you may choose to stop using the services related to this Website; if you continue to use this Website, it indicates that you have read, understood, and agreed to this policy.

1. Data We Collect

Depending on how you use this Website, we may collect the following data:

• Contact information you actively provide: When you submit a quick message form, we will collect your name, contact number, and message content.
• Relevant technical data submitted: To facilitate the processing of your inquiry, we will submit necessary information such as the current page URL along with the form.
• Device and network data: When you browse this Website, the server, CDN, or third-party technical services may automatically record general technical data such as browser type, device information, IP address, access time, source page, error logs, etc.
• Phone area code identification data: When this Website uses the international phone input component, it will determine your approximate country or region through third-party services to preset the phone area code. This process may involve your IP address or country code information returned by third parties.

This Website currently does not provide member registration, login, online payment, or order systems, so in principle, it will not actively collect sensitive financial information such as ID cards, payment accounts, bank card numbers, etc.

2. How We Use Your Data

We collect and use your data mainly for the following purposes:

• To reply to your travel inquiries, cooperation negotiations, or other message requests.
• To contact you, arrange subsequent customer service follow-ups, or provide travel service instructions.
• To verify phone formats, optimize the form filling experience, and improve the contact success rate.
• To maintain website security, troubleshoot faults, analyze abnormal requests, and prevent abusive behavior.
• To fulfill legal and regulatory requirements, or cooperate with the lawful requests of competent authorities and judicial organs.

We will only use your data within the scope related to the above purposes and necessary, and will not use the personal data you provide for purposes unrelated to the services of this Website.

3. Basis for Data Processing

We generally process your personal data based on the following grounds:

• Your authorization and consent given when actively submitting forms or contacting us.
• Necessary to respond to your inquiries, provide website functions, and complete necessary customer service processes.
• Necessary to maintain website security, system stability, and legitimate rights and interests.
• Other lawful processing grounds stipulated by applicable laws and regulations.

4. Third-Party Services and Data Sharing

In order to provide the functions of this Website, we may use third-party technical services. According to the current website program implementation, relevant third parties mainly include but are not limited to:

• Form submission interface: Message data on this Website will be submitted to the third-party form processing service we use to receive, forward, and process your message information.
• Phone number component: This Website uses intl-tel-input for international phone format processing and number verification.
• Country or region identification: The phone input component will determine your approximate country or region through https://ipinfo.io/json to preset the phone area code.
• Static resource services: This Website uses third-party resources from cdnjs, jsDelivr, Google Fonts, etc., which may collect general technical information when you load the page.

Except for the above situations, we will not sell, rent, or trade your personal data to unrelated third parties without your consent; but in the following situations, we may legally share, disclose, or transfer necessary data:

• According to laws and regulations, court judgments, government orders, or requests from competent authorities.
• To protect the legitimate rights and interests and safety of this Website, users, or the public.
• In cases of company restructuring, merger, asset transfer, etc., processing within a lawful and necessary scope.

5. Cookies and Similar Technologies

This Website currently does not deploy login-type Cookies, member identification Cookies, or ad tracking systems on its own. However, during your use of this Website, the browser, third-party resource services referenced by this Website, or basic network services may still use Cookies, caches, logs, or other similar technologies to support resource loading, performance optimization, security protection, or regional identification.

You can restrict or delete Cookies through browser settings; but doing so may affect some functions, such as third-party fonts, phone area code presets, static resource loading, or page display effects.

6. Data Retention Period

We will only retain your data for the period necessary to achieve the purposes described in this policy, or the period required by laws and regulations. Generally speaking:

• The message data you submit will be retained for a reasonable period to complete customer contact, service follow-up, internal filing, or comply with legal requirements.
• Technical logs, error records, and security records are usually retained only for a necessary period for maintenance, security troubleshooting, and risk control.

When the retention period expires or the processing purpose is achieved, we will delete, anonymize, or stop identifying relevant data to the extent reasonably feasible, except as otherwise provided by law.

7. Data Security

We have taken reasonable management and technical measures to reduce the risk of unauthorized access, tampering, leakage, loss, or abuse of data, including but not limited to access control, submission process management, and third-party service screening.

But please understand that no network transmission or electronic storage method can guarantee 100% security. Therefore, although we will try our best to protect your data, we cannot guarantee absolute security. We recommend that you avoid submitting unnecessary sensitive personal data through the message form.

8. Cross-Border Transfer

Since some third-party resources, fonts, CDNs, or regional identification services used by this Website may be located outside your jurisdiction, part of your technical data may be transferred, stored, or processed between different countries or regions. By using this Website, you indicate that you understand and agree to such cross-border data transfers necessary for the operation of the website.

9. Your Rights

To the extent permitted by applicable laws and regulations, you generally have the following rights regarding your personal data:

• Inquire whether we hold your relevant data.
• Request correction of inaccurate or incomplete data.
• Request deletion of relevant data under conditions stipulated by law.
• Withdraw your previous authorization and consent, without affecting the processing carried out based on consent before withdrawal.
• Raise inquiries, opinions, or complaints regarding privacy protection to us.

If you wish to exercise the above rights, please contact us through the contact information listed in this policy. To protect your account and data security, we may require you to provide reasonable identity verification information.

10. Protection of Minors

This Website mainly provides travel information and consulting services for users with full civil capacity. If you are a minor, please use this Website and submit personal data under the accompaniment, guidance, or consent of your guardian. If we find that personal data of minors has been collected without proper authorization, we will delete the relevant data as soon as reasonably feasible.

11. External Links

This Website may contain links to third-party websites or services. These third-party websites are independently managed by their respective operators, and their privacy policies and data processing methods are not bound by this policy. After jumping to a third-party website, you should read its privacy policy yourself and judge the related risks.

12. Policy Updates

We may update this privacy policy from time to time due to laws and regulations, regulatory requirements, service content adjustments, or website function changes. The updated version will be published on this page and will take effect from the date of publication. If the relevant changes have a significant impact on your rights and interests, we will prompt you appropriately to the extent reasonably feasible.

13. Contact Us

If you have any questions, suggestions, or complaints about this privacy policy or personal data processing matters, you can contact us through the following ways:

• Company Name: Fujian Pengyou International Travel Service Co., Ltd.
• Website Domain: www.pengyoutravel.com
• Contact Email: wangfugu796@gmail.com
• Contact Phone: +86 18860045101
• Contact Address: Room 1802-2, No. 623 Sishui Road, Huli District, Xiamen City, Fujian Province